Changing Your Password

You may have received a message recently in regards to a new UMS practice requiring password changes every 180 days. For those who haven’t received the message, most likely because you’ve changed your password in the last 180 days, you can find the email below. It’s been policy to require frequent password changes for quite some time now, but there was no technical enforcement mechanism. The University of Maine System is now at the point of making this policy a requirement.

So, as always, we won’t ask you to send your password to us (through email, over the phone, etc), nor will we provide you with a link to change it. When your password is nearing expiration, you’ll receive an email from If you doubt the authenticity, please contact the UMF Helpdesk at either 778-7300, or drop us an email at All management of your userid can be accomplished in myCampus. When you login, a UMS ID Management menu item should appear on the left hand side. Included here are all of the account management tasks your likely to perform. To determine the last time you changed your password, click the Account Information link. The menu also includes handy links for changing your password, resetting your password, and changing email forwarding.


From: UMS Account Management Services
Date: Thu, Oct 4, 2012 at 6:59 PM
Subject: Notice: University of Maine System password management changes

This email is to inform you of changes in password management for your University of Maine System password. This is the password that you use to gain access to such services as UMS mail, Mainestreet and Blackboard.

Passwords will now expire every 180 days. If you don’t change your password before the 180 day mark, you will no longer be able to log into any service that is dependent on that password, including those listed above. You will, however, still be able to change your password for the next 180 days, and then you can resume normal use of your credentials with the new password.

You will be informed that your password is expiring 30 days before its expiration, and then again at 2 weeks, 7 and 3 days prior to expiration.

New passwords should meet the guidelines in section 8.3.1 of the UMS Information Standards ( and in particular must be at least 8 characters long and contain both upper and lower case letters, at least one number or special character.

Be careful where you change your password!

A common practice by hackers is to pose as local IT service people in mail and ask you to change your password or confirm you are using your account by supplying your password. This is a ploy to gain access to your account, and is called Phishing.

Here’s how you can distinguish between a legitimate password expiration notification and a Phishing attempt:
– we will never ask you to send us your password in mail – password expiration email will always come from – we will not send a direct link to the password change page, but will tell you how to get to it. – the password change utility will always be on a URL

The web page for changing your password is at and choose the “Change your password” link. You may change your password anytime – you don’t have to wait for your notification email..

If you ever have a question about password expiration or any question related to your UMS userid or password, don’t hesitate to contact your campus IT helpdesk as listed below.

Campus – Email – Phone
UM – – 1-207-581-2506

UMA – 1-207-621-3475 (Augusta)
– 1-888-867-5434
– 1-207-262-7746 (Bangor)

UMF – 1-207-778-7300

UMFK – – 1-207-834-7818

UMM – – 1-207-255-1237

UMPI – – 1-207-768-9626

USM – – 1-207-780-4029

ITS Techsupport – – 1-800-696-HELP (1-800-696-4357)