Pay Level II
STATEMENT OF THE JOB:
Alumni Outreach Specialists serve as ambassadors for the University and help with UMF’s ongoing alumni engagement efforts. The work requires clear communication skills, as well as a positive, cheerful attitude and a love of UMF. The Ferro Alumni Center staff will provide training on how to contact UMF alumni by phone and have meaningful, fun conversations with them.
1) Call alumni to thank them for their annual fund contributions, gather updated contact information, and invite them to fun, engaging alumni events. At certain times in the fundraising cycle, Alumni Outreach Specialists also ask alumni for annual fund contributions by phone. (It’s easier than you think!)
2) Alumni Outreach Specialists provide alumni with general campus-based information as well as news about the University, which the Ferro Alumni Center provides.
3) Alumni Outreach Specialists may be required to enter some biographical into the alumni database.
The statement above reflects the general duties considered necessary to describe the principle functions of the job and shall not be construed as a detailed description of all work requirements which may be inherent to the position.