Employer: Crisis and Counseling Centers
Internship Number: 396
Internship Title: Central Access/Intake Internship
Location: Augusta, Maine
Period of Engagement: Available Each Term – Spring, Summer or Fall
Compensation: Unpaid
 Description of the Internship:
Crisis & Counseling Centers (C&C) is a private, nonprofit social service agency licensed by the State of Maine as a mental health and substance abuse treatment facility. Our Mission is to develop and deliver effective solutions to the diverse behavioral health needs of our community in a professional and respectful manner.

Many of C&C’s clinicians are trained in both mental health and substance abuse treatment, and we also provide treatment for co-occurring disorders. The agency’s clinical services are located in central Maine (in Augusta and at satellite offices in Waterville and Skowhegan), and our parent support program, G.E.A.R. Parent Network, serves parents throughout the state.

We offer the following programs:
• 24 hour Emergency Crisis response and aftercare services to all of Kennebec and Somerset counties in Maine
• G.E.A.R. Parent Network services – free one-on-one phone support, support groups and workshops offered on a statewide basis to parents of children with behavioral health needs
• Integrated Correctional Health Services on-site at area correctional facilities and community-based jail diversion services
• Medication Management to assist those with mental health disorders and to support clients’ recovery from addiction
• Outpatient/Intensive Outpatient treatment of mental health, substance abuse and co-occurring disorders in Augusta and Skowhegan

For more information about the Crisis and Counseling Centers programs and services, visit our website at:  http://www.crisisandcounseling.org/

General Responsibilities:
Interns in the Central Access program will be trained to handle incoming phone calls from clients or providers requesting outpatient treatment.  These calls are screened and documented to determine outpatient needs and to prioritize clients in our referral system.  Appointments may be set up or the client placed on waitlist. Callers could be calling with mental health or substance abuse concerns.

Central Access interns may also be given the opportunity for face to face client contact through observation in client support groups that are offered or through participating in client intakes with a clinician.

This internship is best done over 2 semesters, 10-20 hrs a week, due to initial training time that is needed but will consider other requests with the right candidate.  Supervision and training provided by CADC, MHRT C and MHRT CSP certified staff and will have exposure to work done by other licensed staff (LCSW, LCPC and LADC primarily). Hours would need to be during normal business hours, Monday through Friday (8:00 a.m. -5:00 p.m.).


  • Compassionate communication skills necessary
  • Comfortable working with an electronic health record
  • Prefer students majoring in psychology or rehabilitative services, with an interest in human services, mental health, substance abuse, and/or social work.
Application Process:
 Application is made through UMF’s Partnership for Civic Advancement.
Complete and submit the Internship Application Form online.
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